1) The business does not have enough money to train it's staff, which internal factor is this? a) Finance b) Technology 2) Equipment keeps breaking down, which internal factor is this? a) Technology b) Labour 3) Staff are providing excellent customer service, which internal factor is this? a) Labour b) Technology 4) The business introduces new self check out facilities, which internal factor is this? a) Technology b) Labour 5) Staff are not knowledgeable about the products, which internal factor is this? a) Labour b) Finance 6) The business is doing extremely well and profits have risen, which internal factor is this? a) Finance b) Technology

Internal Factors

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