Raise an issue / Identify a problem: I will get straight to the point., The potential problem I see is that they ’ll try to take us over., What most concerns me is our cashflow problem., What’s your main concern?, I’d like to raise the issue of that call., Suggest a solution / Option: What if we were to just meet them and see how it goes?, How would you feel about collaborating on one project?, Let’s see other ways to drum up some new business., Agree / Compromise / Decide: Would you be prepared to hear them out at least?, I’ll agree to set up a meeting with…, So, we are agreed on that., I’m glad we’ve reached a compromise.,

B2+ Communication Skills: Diffusing Conflict

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