1) How does the hair cuticle scale lay? a) Root to point b) Point to root 2) PPE used for a client when shampooing will be. a) Apron and towel b) Gown and Towel c) Apron and plastic cape 3) Petrissage is used when in the shampoo service? a) Shampoo b) Conditioner 4) Dermatitis is? a) Dry inflamed red skin b) Eczema c) A contagious infection 5) What is your responsibility under The Health and Safety Act? a) To report any issues to a manager b) Asking clients if they are comfortable c) To provide a safe environment for all to work in 6) If you find a piece of faulty equipment what should you do? a) Label, report and remove b) Tell a stylist c) Move it into the stock room 7) The hair in it's natural state is known as a) Alpha Keratin b) Beta Keratin 8) If a client has an oily scalp what shampoo should be used? a) Coconut b) Medicated c) Anti dandruff d) Citrus 9) What is a contra indication? a) Eczema b) Something that means you cannot carry out a service c) Something that will make you change your service around 10) Is shampoo an Acid or Alkaline a) Alkaline b) Acid 11) The Ph of nails and skin is a) 7 b) 5.5 - 6.5 c) 4.5 - 5.5 d) 9 12) An anti oxy shampoo is used after a chemical based service a) True b) False

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