1) Customers want to be served by people who are w___. Why? 2) It's got to the p__ where I'm just completely and utterly bored to death of it". Have you ever experienced such situations? 3) Give definitions of: stylish clothes/pumps/flat shoes/tracksuit bottoms 4) When do you usually f___trough magazines or books> 5) ___ offer more support and stability than a skinny heel, making them significantly easier to walk, or stand around in. What type of shoes is it? 6) Do you prefer low-w___ or high-w___ jeans? Why?

Listening p.100 C.B.speaking

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