1) What does quality mean when you are making a good product? a) Making the product very quickly. b) Making sure the product is just right for what it is meant to do. c) Making the product as colourful as possible. d) Making the product only using expensive equipment. 2) Why is it important to use good quality raw materials (like strong wood or fresh ingredients)? a) It makes the final product shiny. b) Good raw materials help the final product work well and last longer. c) It saves money for the company. d) Good raw materials mean fewer workers are needed. 3) A cookie factory checks a batch of cookies by making sure they are all the same size and taste good. This checking is an example of: a) Quality Assurance (QA) b) Quality Control (QC) c) Total Quality Management (TQM) d) Using high quality raw materials 4) Quality Control (QC) is usually about checking the finished product. What is Quality Assurance (QA) usually about? a) Finding mistakes only after the customer complains. b) Deciding the price of the product. c) Advertising the product on TV. d) Checking the product throughout the stages of production. 5) Imagine a clothes company uses the softest cotton and strong thread for all its new shirts. This choice is mainly about: a) High quality raw materials b) Quality Control (QC) c) Customer surveys d) Reducing the product cost 6) A company decides to empower all employees to look for ways to improve their work and focus on making the customer happy over time. This approach is called a: a) Quality Control b) Quality Assurance c) High quality raw materials d) TQM 7) A company decides to empower all employees to look for ways to improve their work and focus on making the customer happy over time. This approach is called a: a) They are only important for packaging the product. b) They are used to train new staff. c) They make the product cheaper to sell. d) They are the building blocks that lead to a reliable, good final product.

Quality Quiz

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