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1) Remembering the 5P's of wellness marketing, which one of the 5P's refers to services being offered to clients? a) People b) Price c) Product d) Professionalism 2) Sending clients information through the EMR system is an efficient way to send secured confidential information? a) True b) False 3) Wellness Office Managers should send emails and messages to their staff everyday telling them all of the tasks that they completed incorrectly? a) True b) False 4) Which term refers to the healthcare business model that focuses on involving the client in decision-making and treatment? a) Wellness Office Marketing b) Customer-Centricity c) Healthcare Marketing d) None of the above 5) Monitoring the inventory of essential oils and sheets and bedding is the responsibility of the HOA in which wellness office a) Physiotherapy Office b) Osteopath c) Chiropractor d) Massage Therapist 6) All full-time health care employees have private health insurance provided by their employer? a) True b) False 7) Submitting a claim under more than 1 insurance plan is known as ...? a) Coinsurance b) Secondary Plan c) Assignment of Benefits d) Coordination Of Benefits 8) If parents separate and share custody of their children, which insurance plan would be considered the childrens primary plan? a) The plan of the parent whose birthday comes first in the calendar year b) The plan of the parent whose name comes first in the alphabet because both parents have the same birthday c) none of the above d) Both A and B 9) What does material misrepresentation mean? a) A lie that would change the outcome of an insurance policy if the truth had been known prior to the policy being issued b) Omission of the truth c) telling a lie d) All of the above 10) Insurance Underwriters must assess how risky their clients are in order to decide how much coverage they will receive and how much they should pay for it? a) True b) False 11) What factors are considered when determining if a client is eligible for insurance? a) Age and gender b) Weight and medical history c) lifestyle d) all of the above 12) The Physician that specializes in the treatment of the eyes and that can perform surgeries, prescribe medications and treat more complicated eye conditions is known as...? a) Optometrist b) Ophthalmologist c) Optician d) Optometric Assistant 13) Conditions or injuries of the eye that should be seen immediately are...? a) Chemical burn to the eye b) Sudden Onset of blurred vision c) sudden onset of decreased vision d) all of the above 14) _______ is the ability of the lens to adjust its shape to provide clear near and distance vision? a) Visual Acuity b) Accomodation c) Pulpilary Distance d) Refraction 15) OD refers to the right eye? a) True b) False 16) The medical term for pink eye is? a) Blepharitis b) Fasceitis c) Eye Infection d) Conjunctivitis 17) Blepharitis is the medical term for...? a) Red and puffy eye b) Swollen Lips c) inflammation of the eyelid d) none of the above 18) Eye exams are covered for all residents of Ontario under OHIP. a) True b) False 19) If you are covered under a school insurance plan and your are also covered under your parents insurance plan, which plan would be the primary ? a) Your parents plan b) Your school plan c) What does primary mean? 20) Coinsurance is when the insurance pays it's portion and the patient pays what's left over? a) True b) False 21) Different methods of marketing your wellness practice are...? a) social media b) flyers/advertisements c) in the community/physicians offices d) word of mouth e) all of the above 22) A disadvantage of social media marketing is...? a) bad reviews online b) issues with confidentiality c) there are no disadvantages 23) The eye condition that causes extremely high pressure in the eye is known as? a) Cataracts b) Macular Degeneration c) Glaucoma d) Diabetic Retinopathy 24) People with nearsightedness cannot see objects that are close up? a) True b) False 25) Mortality rates help an underwriter determine risk along with what other factors? a) clients age b) clients health history c) clients lifestyle d) all of the above

Module 4 Wellness Review

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