Theory X: Most employees dislike work and will try to avoid it., Managers need to control, threaten punishment and force workers to do their job., Most employees prefer to be directed and avoid responsibility AT ALL COSTS., Employees have low ambition., Managers tend to control their employees and not hand out tasks that include responsibility., Managers give employees MENIAL tasks (=(of work) not considered important; not needing special skills and often boring or badly paid), Employees are motivated by fear and money., Punishment is more common than a reward., A manager can behave like a nitpicker. (=a person who often finds small mistakes in somebody's work or pays too much attention to small details that are not important), Theory Y: Managers assume employees enjoy working towards a goal., Commitment to goals increases based on the reward you can get for achieving them., Most employees seek responsibility., Employees' creativity and imagination can be used to solve problems., People are motivated by a variety of rewards., Managers tend to be more relaxed in their approach to management., Employees are more free to set their objectives., Managers want the employees to feel more empowered., A manager will try to foster the employee's creativity. (FOSTER=to encourage something to develop), A manager will compliment the employee who landed a huge account. (LAND=win, ACCOUNT=a regular customer),

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